The global unified communication as a service market is projected to grow at a CAGR of 24.5% during the forecast period (2020-2026). One of the key factors to drive the market growth is the increasing partnership among players for the development of unified communication in various verticals sectors such as education, information technology, healthcare businesses, and others.
In December 2020, RingCentral established a partnership with Stack8, a unified communication solutions provider. The partnership will enable Stack8 to offer RingCentral’s UCaaS platform to their large enterprise customers across the globe. Moreover, Stack8 will provide RingCentral Office, a Unified Communications platform that provides cloud-based team messaging, video meetings, and an international cloud phone system to all customers.
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Besides, in January 2020, Altura established a partnership with RingCentral to expand cloud communications and contact centre solutions. Altura provided assistance to RingCentral for introducing its cloud communications and contact center solutions to US enterprises and businesses across multiple sectors, including healthcare, government, and education.
Moreover, In October 2019, 8×8, Poly, and ScanSource announced a partnership to deliver cloud-based communication solutions. With the partnership, the companies assist customers so that they can easily move away from the on-premises business communication systems to cloud-based communication solutions.
Further, in July 2019, Verizon established a partnership with Zoom to provide access to Zoom meetings to Verizon customers from wireless phones or VoIP solutions and customers don’t have to pay for additional support or staff. Such partnerships by the players will enable them to increase their revenue stream in the global unified communication as a service industry.
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Market Coverage
- Segment Covered- By Deployment and By Verticals
- Regions Covered- North America, Europe, Asia-Pacific, and Rest of the World
- Competitive Landscape- 8×8. Inc., Cisco Systems Inc., IBM Corp., Mitel Networks Corp., Avaya Inc., Cisco Systems Inc., RingCentral Inc., Masergy Communications, Inc., and others.
Key Questions Addressed by the Report
- What is the market growth rate?
- Which segment and region dominate the market in the base year?
- Which segment and region will project the fastest growth in the market?
- Who is the leader in the market?
- How players are addressing challenges to sustain growth?
- Where is the investment opportunity?
Global Unified Communication as a Service Market Report Segment
By Deployment
- Public Cloud
- Private Cloud
By Verticals
- BSFI
- Consumer Goods & Retail
- Healthcare
- IT & Telecom
- Logistics & Transportation
- Others
Company Profiles
- 8×8 Inc.
- ALE International SAS
- Avaya Inc.
- AT&T Inc.
- Cisco Systems Inc.
- Dell Inc.
- Dialpad Inc.
- DXC Technology Co.
- Fuze, Inc.
- Genesys Telecommunications Laboratories, Inc.
- Huawei Technologies Co. Ltd.
- Intrado (West Corp.)
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