The global telecom outsourcing market is estimated to grow at a CAGR of nearly 4.25% during the forecast period. The key factors propelling the growth of the global telecom outsourcing market include the growth of LTE and VoLTE, and increase in adoption of mobile users. Additionally, the factors such as the rise in the adoption of cloud services and reduction in operational costs are contributing to the growth of the market. According to the Global VoLTE and ViLTE market report 2019, by Global Mobile Suppliers Association, the investments in VoLTE are offered by 262 operators in 120 countries, with commercially launched VoLTE-HD voice services in 91 countries by 194 operators. Around 86% of the 2,432 VoLTE devices in the database of the GAMBoD are mobile phones.
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Telecom outsourcing is the solution, to the growing demand for network management in next-generation networks. The complexity of network operations centers is increasing as the number of telecom infrastructure devices grows. Telecom outsourcing is becoming more common, as a result of this growing complexity. The administration of network operation centers can be improved by outsourcing network operations. Telecom outsourcing has various advantages, including increased total network operation center efficiency, increased competitive advantage, and the ability of telecom operation centers to focus on implementing multiple business strategies, due to more effective data handling.
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The key players contributing to the growth of the global telecom outsourcing market by adopting various strategies such as developments, mergers and acquisition, partnerships, and agreements, include Cisco Systems, Inc., ZTE Corporation, Fujitsu Limited, Hewlett Packard Enterprise Co., Juniper Networks, Inc., Motorola Solutions, Inc., NEC Corporation, Ciena Corporation, Nokia Networks, Tellabs, Inc., UTStarcom Holdings Corp., Huawei Technologies Co., Ltd., IBM Corporation, Telefonaktiebolaget LM Ericsson, among others.
Market Coverage
- The market number available for – 2020-2027
- Base year- 2020
- Forecast period- 2021-2027
- Segment Covered-
o By Type
o By Application
o By Services Type
- Regions covered-
o North America
o Europe
o Asia Pacific
o Rest of the World
- Competitive Landscape- Cisco Systems, Inc., UTStarcom Holdings Corp., Huawei Technologies Co., Ltd., IBM Corporation, Telefonaktiebolaget LM Ericsson., among others.
Key questions addressed by the report
- What is the market growth rate?
- Which segment and region dominate the market in the base year?
- Which segment and region will project the fastest growth in the market?
- How COVID-19 impacted the market?
o Deviation from the pre-COVID-19 forecast
o Most affected region and segment
- Who is the leader in the market?
- How are players addressing challenges to sustain growth?
- Where is the investment opportunity?
Global Telecom Outsourcing Market- Segmentation
By Type
- Billing Operations Outsourcing
- Call Center Outsourcing
- Infrastructure Maintenance Outsourcing
- Finance & Accounting Outsourcing
- Others
By Application
- Small and medium-sized enterprises
- Large Organizations
By Services Types
- Managed Services
- Professional Services
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