The global healthcare e-commerce market is anticipated to grow at a considerable CAGR of 4.9% during the forecast period. To get instant medical advice, medical consultation through an online medium is the ideal and fastest option, supporting the healthcare e-commerce market. The rising penetration of medical consultation through e-commerce is driving the growth of the market. According to Prashanth hospitals, there are various benefits of online medical consultation such as prompt medical attention, can get a second opinion from another doctor, access to specialists, cost-effective and time-saving. The various launches by companies providing free medical consultation are further acting as a driver in the market growth.
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Furthermore, the various launches by players for online medical consultation for customers is another factor supporting the growth of the market. For instance, in May 2021, MG Motor India launched a platform for free online medical consultation with doctors for its customers as part of its COVID-19 relief initiatives. Through MG Healthline, MG customers can avail of a free consultation with highly qualified doctors for themselves or their family members.
- In June 2021, the Heartfulness group of organizations had launched the “Healthcare by Heartfulness” COVID Care app to provide COVID consultation and telemedicine support along with its helpline. “Voice that cares”, a helpline to offer medical consultation services to those who need it. The free-of-charge service is managed by 1500+ Heartfulness certified trainers and medical professionals from the Heartfulness Institute.
- In March 2020, Cloudnine Group of Hospitals launched teleconsultation services with doctors in response to the growing public health concerns caused by the spread of COVID-19. This service will allow customers to consult doctors from their homes via video thereby avoiding non-essential travel to the hospital.
Global Healthcare E-Commerce Market Report Segment
By Type
- Drugs
- Medical Devices
By Application
- Telemedicine
- Caregiving Services
- Medical Consultation
By End-User
- Hospitals
- Clinics
- Others
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Healthcare E-Commerce Market Report Segment by Region
North America
- United States
- Canada
Europe
- Germany
- United Kingdom
- France
- Spain
- Italy
- Rest of Europe
Asia-Pacific
- China
- Japan
- India
- Rest of Asia-Pacific
Rest of the World
- Middle East & Africa
- Latin America
Company Profiles
- DocMorris N.V.
- Exact Pharmacy, LLC
- Flipkart Pvt. Ltd.
- FSA Store
- Kroger Co.
- LIoyds Pharmacy Ltd.
- Mccabes Pharmacy
- Netmeds Store
- Remdi Seniorcare Holding Corp.
- Walgreens Boots Alliance Inc.
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