Social CRM stands for the social layer on top of traditional CRM software solutions. These solutions provide businesses with a number of benefits, including increased transparency, better communication of business ideas and information, flexibility and performance. Social CRM helps businesses establish customer engagement and increase brand presence among customers. Social Customer Relationship Management Market focuses on capturing customer needs and creating value in a transparent business environment.
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Company profile
- IBM Corporation
- Oracle Corporation
- Lithium Technologies
- Nimble
- SAP SE
- Zoho Corporation Pvt. Ltd.
- GreenRope
- Netsuite, Inc.
- Freshworks Inc.
- SalesForce
- Microsoft Corporation
By Type
- On Demand (SaaS and PaaS)
- On Premise
By Application
- Marketing
- Sales
- Customer support & service
- Others
Scope of the Report
The research study analyzes the global Social CRM industry from 360-degree analysis of the market thoroughly delivering insights into the market for better business decisions, considering multiple aspects some of which are listed below as:
Recent Developments
o Market Overview and growth analysis
o Import and Export Overview
o Volume Analysis
o Current Market Trends and Future Outlook
o Market Opportunistic and Attractive Investment Segment
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Geographic Coverage
o North America Market Size and/or Volume
o Latin America Market Size and/or Volume
o Europe Market Size and/or Volume
o Asia-Pacific Market Size and/or Volume
o Rest of the world Market Size and/or Volume
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(This release has been published on Global Market Post.
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