Emotional Intelligence market is anticipated to grow at a considerable CAGR of 22.3% during the forecast period. The primary factor contributing to the market growth includes the growing demand for artificial technologies (AI) to understand human behavior. According to Help Guide Organization, emotional intelligence (also known as emotional quotient or EQ) is the ability to understand, use, and manage emotions in positive ways to relieve stress, communicate effectively, empathize with others, overcome challenges, and defuse conflict. Emotional intelligence supports building communicational understanding among people. For instance, Receptiviti’s (Emotions engine), called SALLEE (Syntax-Aware LexicaL Emotion Engine; pronounced Sally), detects emotions and sentiments expressed in text. It can count the score of emotions a person is expressing. It includes emotions such as feelings in the present, emotions they’ve felt in the past or expect to feel in the future, and emotions they see or assume others are feeling.
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Among all regions, North America is expected to hold a considerable share of the global emotional intelligence market over the forecast period. The primary factor contributing to the regional market growth includes the strong presence of key software and service organization including Google, Facebook, and others. These organizations are technologically advanced coupled with the presence of skilled workforces, providing region a competitive edge in the market. Furthermore, these key market players are continuously integrating advance emotional intelligence software. For instance, in October 2022, Cognito Corp. integrated a combined emotion and conversational AI into an innovative platform which offers a real-time coaching, supervisor visibility, and customer monitoring.
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- Market Coverage
- Market number available for – 2024-2031
- Base year- 2024
- Forecast period- 2024-2031
- Segment Covered- By Source, By Product Type, By Applications
- Competitive Landscape- Archer Daniels Midland Co., Ingredion Inc., Kerry Group Plc, Cargill
- , and others
Global Emotional Intelligence Market Report Segment
By Component
- Software
- Services
By Application
- Human resource management
- Customer relationship management
- Sales and marketing
- Leadership development
By Enterprise Size
- Small and Medium Enterprises
- Large Enterprises
Global Emotional Intelligence Market Report Segment by Region
North America
- United States
- Canada
Europe
- UK
- Germany
- Italy
- Spain
- France
- Rest of Europe
Asia-Pacific
- China
- India
- Japan
- South Korea
- Rest of Asia-Pacific
Rest of the World
- Latin America
- Middle East & Africa
The Report Covers
- Market value data analysis of 2021 and forecast to 2028.
- Annualized market revenues ($ million) for each market segment.
- Country-wise analysis of major geographical regions.
- Key companies operating in the global emotional intelligence market. Based on the availability of data, information related to new product launches, and relevant news is also available in the report.
- Analysis of business strategies by identifying the key market segments positioned for strong growth in the future.
- Analysis of market-entry and market expansion strategies.
- Competitive strategies by identifying ‘who-stands-where’ in the market.
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