The Chatbot Market size is expected to grow at an annual average of 22% during 2021-2027. Chatbot market is expected to surge during the forecast period owing to product innovation, strategic collaboration and business expansion. For example, in November 2020, Microsoft teamed up with global diabetes management specialist Novo Nordisk to develop an AI Chinese chatbot for people with diabetes. In addition, the handling of customer inquiries using chatbots is also expected to boost the market.
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The following segmentation are covered in this report:
By vertical:
- BFSI
- IT and Telecom
- Retail and Ecommerce
- Healthcare and Life Sciences
- Transportation and Logistics
- Government
- Travel and Hospitality
- Media and Entertainment
- Others (Education, Energy and Utilities, and Manufacturing)
By application:
- Customer Service
- Personal Assistant
- Branding and Advertisement
- Customer Engagement and Retention
- Data Privacy and Compliance
- Employee Engagement and On Boarding
- Payment Processing
- Others (Churn Analysis, Campaign Management, News Delivery, and Data Aggregation).
Company Profile
- IBM Corporation
- eGain Corporation
- Nuance Communications
- Creative Virtual Ltd
- Avaamo Inc.
- EdgeVerve Systems Limited (An Infosys Company)
- ai (Zendesk)
- Inbenta Technologies Inc.
- Serviceaide Inc.
- Ipsoft Inc.
The report covers the following objectives:
- Proliferation and maturation of trade in the global Chatbot Market
- The market share of the global Chatbot Market supply and demand ratio, growth revenue, supply chain analysis, and business overview.
- Current and future market trends that are influencing the growth opportunities and growth rate of the Chatbot Market
- Feasibility study, new market insights, company profiles, investment return, revenue (value), and consumption (volume) of the global Chatbot Market
Scope of the report
The research study analyses the Chatbot Market industry from 360-degree analysis of the market thoroughly delivering insights into the market for better business decisions, considering multiple aspects some of which are listed below as:
Recent developments
- Market overview and growth analysis
- Import and export overview
- Volume analysis
- Current market trends and future outlook
- Market opportunistic and attractive investment segment
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Geographic coverage
- North america market size and/or volume
- Latin america market size and/or volume
- Europe market size and/or volume
- Asia-pacific market size and/or volume
- Rest of the world market size and/or volume
Key Questions Answered by Chatbot Market Report
- What was the Chatbot Market size in 2019 and 2020; what are the estimated growth trends and market forecast (2021-2027)
- What will be the CAGR of Market during the forecast period (2021-2027)?
- Which segments (product type/applications/end-user) were most attractive for investments in 2021? How these segments are expected to grow during the forecast period (2021-2027).
- Which manufacturer/vendor/players in the Chatbot Market was the market leader in 2020?
- Overview on the existing product portfolio, products in the pipeline, and strategic initiatives taken by key vendors in the market.
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