The Global Telecom Service Assurance Market is expected to grow at a significant CAGR during the forecast period. Telecom service assurance refers to a communication service provider’s use of methods and processes to ensure that the service provided through networks exceeds the pre-determined provision quality standard, resulting in a better customer experience. It’s usually imposed by using one or more network monitoring tools to run tests, and to check against apps and network services on a regular basis. Telecom Service Assurance contributes to a better customer experience by enhancing and maintaining high service quality. It provides precise and real-time performance statistics and capacity analysis to enable service providers determine where to invest.
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The telecom service assurance industry is being driven by the rising number of mobile subscribers. According to the GSMA’s The Mobile Economy 2019 report, there were about 5.1 billion unique mobile subscribers in 2018, with smartphones accounting for 60% of connections. The increased usage of smartphones has resulted in a significant rise in wireless data traffic, demanding the adoption of telecom service assurance solutions to control this rising volume. Telecom service assurance solutions help to optimise networks and provide a superior customer experience. Increased demand for specialty goods, a high customer churn rate, and a faster response time will drive the adoption of Telecom service assurance market globally.
In June 2020, Ericsson had released a new compute baseband for its Ericsson Radio Access Network (RAN), which considerably increases mobile network capacity and efficiency. With proven industry-leading energy efficiency, the device would offer up to three times higher capacity than conventional Ericsson basebands.
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Market Coverage
- Segment Covered-
o By Deployment Type
o By Service
o By System
- Competitive Landscape- Huawei Technologies Co. Ltd., Hewlett Packard Enterprise Development LP, Accenture, Comarch SA, and IBM corporation, among others.
Key questions addressed by the report
- What is the market growth rate?
- Which segment and region dominates the market in base year?
- Which segment and region will project fastest growth in the market?
- How COVID-19 impacted the market?
o Recovery Timeline
o Deviation from pre-COVID forecast
o Most affected region and segment
- Who is the leader in the market?
- How players are addressing challenges to sustain growth?
- Where is the investment opportunity?
Global Telecom Service Assurance Market Segmentation
- By Deployment
- On-Premise
- Hosted
- By Service
- Professional
- Managed
- By System
- Probe System
- Network Management
- Workforce Management
- Fault Management
- Quality Monitoring
- Other System Types
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